DHL will work with Orio at the new parts distribution centre in Hatfield to fulfil customer demands through the night. By utilising DHL’s existing network and infrastructure, DHL can offer a cost-effective solution offering responsiveness, flexibility and visibility.
Orio now guarantees free overnight deliveries
Orio now guarantees free overnight deliveries on all orders placed before 2pm to Saab authorised service centres and garages.
The partnership will support the delivery of a diverse range of parts such as service kits, brakes, airbags and batteries, including over 100 crash repair items which will unlock significant business for bodyshops.
“DHL’s expertise in the automotive sector and knowledge of aftermarket service has enhanced our operations and enabled us to offer a more competitive service to customers,” explains Corin Richards, Managing Director at Orio UK.
With over 180,000 Saab vehicles active on UK roads
“With over 180,000 Saab vehicles active on UK roads, there is an on-going need for Saab parts, although many garages and bodyshops believe they are difficult to get hold of. This is a misperception that we are now addressing. With our new UK distribution centre now open and fulfilling orders next day, we can genuinely say that servicing and repair of Saabs has never been easier.”
Bill Bacon, MD of Automotive at DHL Supply Chain, added: “Our new partnership allows us to work collaboratively with the sole UK supplier of Saab Original parts while growing our experience in the automotive sector by finding solutions to key customer challenges.
“By leveraging DHL’s knowledge in aftermarket service, we are providing Orio with the logistics and infrastructure it requires to meet customer demand and ensure that parts are with garages in optimum time”.
A cutting-edge IT system underpins the solution, with track and trace technology providing Orio with full visibility and traceability of parts throughout the delivery. It also allows parts to be registered on the system by the service centres and returned to distribution centre.